Location

Spain, Ukraine

Team Size

15 people

Services

Dedicated Development Team, DevOps as a Service, Quality Assurance

Expertise

High Load Systems, CRM, Cloud Solutions, DevOps

Industries

Telecommunication

Technologies

Scala, Java, JavaScript, React, GCP

MASMOVIL Group is the fourth largest telecommunications operator in Spain, serving more than 8 million clients via its key brands: Yoigo, Pepephone, MASMOVIL, Llamaya and Lebara Sain. The company provides fixed-line, mobile, and internet services to residential customers, businesses, and operators.

Background

The Group experienced great growth during the past years, acquiring different brands and starting a cross-company transformation process to unify operations across the different brands. The process led to MASMOVIL joining Spain’s Ibex35, leading the client acquisition and expanding operations to Portugal.

Bluepes & MASMOVIL

Due to the growth and ambitious plans of the Group, MasMovil needed a local reliable partner to help with the ambitious digital transformation. With roots in Madrid and a strong network of partners and development centers across Spain, Germany, and Ukraine, Bluepes was in the right position to assemble a strong dedicated development team with an adequate balance between size, skills, and experience to achieve the complex project.
Bluepes teams collaborated closely with MASMOVIL on-site specialist to implement a Customer Relationship Management System (CRM), as a part of the operations unification transformation of the different brands Yoigo, Pepephone, MASMOVIL, and Llamaya.

Project Goals

Help the in-house team to unify operations across the different brands of the group. The main targets were to improve the document management system and the visibility on customers and product availability to facilitate cross-selling. To achieve these goals, the Bluepes dedicated team worked on different areas:

Extend the Microservices Architecture to integrate the new User Interface with several new products and the core back-office.
Create a robust and secure infrastructure with continuous integration, replication, and monitoring.
Integration of the Java apps with Maven, Docker, and CircleCI.
Multi-cloud strategy evaluation.
Application deployment to Kubernetes with Helm Architecture.
Full-cycle development of the new UI with React.
Development of UI with JavaScript (React).
Improving performance and extending the core app with Scala.
Unification and simplification of the Content Management System with several third-party tools.

Let's turn your idea into reality

Talk to us

The Solution: One-Stop IT Outsourcing

The main target for Bluepes was to ensure a working environment where different teams can easily integrate ensuring a good communication flow and minimizing the impact on the in-house teams. The key to the success of the project was to be able to provide a wide range of services with proven quality and ensure access to an adequate talent pool for MasMovil needs.

Bluepes established a close collaboration and management with a mix of on-site off-site schedule between Madrid, Ukraine, and Finland. The main development center was selected in Lviv, Ukraine, due to the flight connections with MasMovil offices in Madrid, and the quality, expertise and pool size of the engineers in the area.

Bluepes Dedicated Development Teams

Bluepes started with a first strong DevOps dedicated team, combining an on-site off-site structure. The DevOps team evaluated the current cloud infrastructure and helped on a new application deployment system using Kubernetes under Helm Architecture:

The core product team included a combination of Java, React and NodeJS developers working closely with the UX in-house team to modernize and extend the CRM, giving visibility of all the customers across the different brands, simplifying the contract storage, invoicing process and allowing customer profiling and cross-selling.

The final product takes advantage of the mircro-service architecture to provide different flavors on the front end a more reliable back-end with a state of the art CI/CS system. The team used tools like Java Spring WebFlux, vert.x, Maven, Docker, and CircleCI

The third team worked directly with QVantel supporting the MasMovil billing platform. The main goal was to integrate with the Finnish team improving the delivery output and helping to improve the general performance. This team was built with high skilled Scala developers, working in different areas like 3G/4G billing with prepaid and postpaid coverages.

Outcome

All in all, our team quickly established healthy communication with client specialists, which contributed to the success of our further cooperation. It took a few weeks to build strong relationships with the MASMOVIL Group. Bluepes specialists suggested all the necessary changes and solutions and helped to build two desired systems that help manage customer relationships more efficiently. Now, they are successfully used by Masmovil employees.

Ready to know more about Bluepes?

Interesting for you

article